FAQ mRewards

Maurices Incorporated
mRewards Program FAQs
Effective Date: 9/30/2024

Signing up:

Q: How do I join mRewards?

A: You can sign up in store or online at maurices.com/rewards.

Q: How can I make sure I’m notified about member-only promotions and special deals?

A: Sign up here or provide your email address or phone number # to a stylist the next time you are in a maurices store. You can also email the maurices customer service team or call us at 1-866-977-1542.

Q: What are the mRewards program perks for members?

A: Members earn points on every purchase ($1=1 point) and receive a $5 reward for every 100 points earned. You can redeem rewards in addition to any sale or promotion in stores and online. Additional perks include free shipping on $50+ purchases, birthday & anniversary bonuses and exclusive gift offers.

Earning points:

Q: How do I earn mRewards points?

A: For every $1 you spend you will receive 1 point. When you accumulate 100 points, we’ll send you a $5 reward.
To earn points on store purchases, share your email/phone number associated with your mRewards account with the stylist at checkout.
To earn points online, be sure to sign in to your account before you check out.

Q: How long will it take to see my points after a purchase online or in store?

A: Points generally are awarded within 72 hours after a purchase is made.

Q: How will I receive my rewards?

A: Your $5 rewards will be emailed to you. You can also access your rewards in your online account at maurices.com, or view your rewards via text by texting "REWARDS" to 82344.

Q: When will my rewards be available?

A: Rewards are generally available approximately 1 day after you reach the 100 points or more.

Q: How do I find out how many points or rewards I have?

A: Your rewards and points balance can be found online at maurices.com/maurices/rewards/loyaltyDetails or a stylist can look them up in store.

Q: How do I redeem my rewards in store and online?

A: In store, simply show your reward to the stylist at check out or ask the stylist to lookup your account for your current rewards. Online, just enter the reward code listed on your reward in the promo code box at checkout.

Q: Will my mRewards points expire?

A: If you continue to shop and accumulate points on the program, they will not. Points expire after 12 consecutive months of inactivity.

Q: Will my $5 rewards expire?

A: Yes, they expire after 90 days of issuance. We will send you an email to remind you when it's close to expiring, just in case you forget.

Q: Can I use more than one reward at a time?

A: Yes, you can redeem up to 6 valid $5 rewards in one transaction.

Q: What happens to my reward if I make a return?

A: If you are making an exchange in store, the stylist will apply the discount to the exchanged item.
In the event of a return, rewards discount will be forfeited and may not be reused.
For specific questions on this, call Customer Service team at 1-866-977-1542.

Q: Will my mRewards membership ever expire?

A: If you have not made any purchases or engaged in the program after 5 years, your mRewards membership will close.

For full mRewards program rules, see maurices.com/rewards.

For questions about maurices credit card program, visit our maurices credit card FAQs.

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